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Questions about equipment, sizing or an order? Send a message or call, and our team will get back to you.

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Common questions.

What is durable medical equipment (DME)?

Durable medical equipment is reusable equipment that supports health, safety and independence at home, such as walkers, wheelchairs, hospital beds and bathroom safety equipment.

What types of equipment does Infonix provide?

Mobility equipment, wheelchairs and accessories, hospital beds, bathroom safety equipment, respiratory equipment, daily living aids, patient support equipment and home medical supplies. Six essentials can be ordered online in our shop.

How do I find the right equipment for my needs?

Start with a call or a message. We ask about the person, the home and the daily routine, then suggest options that fit.

Do I need a prescription or medical documentation?

Some equipment may need a prescription or documentation from a healthcare provider. If yours does, we'll tell you during the confirmation call. Please don't send medical documents through this website.

How do I pay for my order?

There's no online payment. After you place an order, we call to confirm the details, then email your invoice. Shipping is a flat $49 per order.

Do you provide support after I receive my equipment?

Yes. If you have questions about setup, fit or use after delivery, call or email and a member of our team will help.

How do I get started?

Browse the shop and place an order, or call us to talk it through first.